Privacy Policy
Last updated: March 21, 2026
Introduction
Welcome to MentupAI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our mobile application and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform.
Information We Collect
Information You Provide
- Account Information: Email address, name (optional), and authentication data when you create an account
- Learning Data: Your responses to questions, learning preferences, and progress within the app
- Spark Tutor Conversations: Questions you ask the in-app AI tutor ("Spark") and the corresponding AI-generated responses, stored per topic to preserve your chat history
- Communication: Information you provide when contacting our support team
Information Collected Automatically
- Device Information: Device type, operating system, and unique device identifiers
- Usage Data: How you interact with the app, features used, and session duration
- Analytics: Aggregated data to help us improve the app experience
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our AI-powered learning services, including the Spark AI tutor
- Personalize your learning experience and adapt content to your needs
- Process your account registration and maintain your account
- Send important notifications about the service
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our app and develop new features
- Ensure the security and integrity of our services
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our app (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
AI Service and Data Sharing
MentupAI uses third-party artificial intelligence services to generate personalized learning content for you. To provide this service, we share limited, non-personal data with these AI providers.
AI Provider
We use OpenRouter (openrouter.ai) as our AI service provider, which routes requests to Google's Gemini AI models for content generation. For more information about how these services handle data, please review OpenRouter's Privacy Policy and Google's Privacy Policy.
What Data is Sent to AI Services
We only share the following information with our AI providers:
- Your Learning Goals: The text you enter describing what you want to learn (e.g., "Learn Python programming in 30 days")
- Generated Topics: Topic names that are created as part of your learning plan
- Day Numbers: The sequential day number in your learning journey
- Spark Tutor Questions: When you use the Spark AI tutor, your questions along with the relevant lesson content (topic name, key takeaways) are sent to AI services to generate educational responses
What Data is NOT Sent
We never share your personal information with AI services. This includes:
- Your name, email address, or account information
- Authentication credentials or tokens
- Device identifiers or location data
- Your progress, quiz scores, or learning analytics
- Any personally identifiable information
Purpose and Consent
The data sent to AI services is used solely to generate personalized educational content for you. By creating an account and accepting our Terms of Service and Privacy Policy, you consent to the use of AI services for generating your learning workspaces and educational content. If you do not agree with this use of AI services, please do not create an account or use the app.
Our AI service providers have their own privacy policies governing how they process data. These providers are contractually obligated to handle data securely and in compliance with applicable privacy laws.
Third-Party Services
In addition to AI services, our app uses the following third-party services:
- Amazon Web Services (AWS): For secure cloud hosting and authentication
- Apple Sign-In: For convenient and secure authentication on iOS
- Google Sign-In: For authentication (when enabled)
- RevenueCat: For subscription management and payments
These services have their own privacy policies, and we encourage you to review them.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments
- Limited access to personal data by employees
Data Retention and Account Deletion
We retain your personal information for as long as your account is active or as needed to provide you services.
Deleting Your Account
You have the right to delete your account and all associated data at any time. You can initiate account deletion directly from the app:
- Open the MentupAI app
- Go to Settings
- Scroll down and tap "Delete Account"
- Confirm your decision
What Happens When You Delete Your Account
When you delete your account, the following data will be permanently removed:
- Your account information (email, profile data)
- All learning workspaces and content
- Your progress, quiz results, analytics, and Spark Tutor chat history
- Subscription information (subscriptions will be cancelled)
This action is irreversible. Once deleted, your data cannot be recovered. You can also contact us at privacy@mentupai.com if you need assistance with account deletion.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request transfer of your data
- Opt-out: Opt out of certain data processing
To exercise these rights, please contact us at privacy@mentupai.com
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@mentupai.com
- Support: support@mentupai.com